eHealthcare DataTechnology Explained for the User
With our software, you don't have to know a lot about technology. With just a few clicks, you can manage the entire transcription process from any computer with a web connection. Here's how the process works:
For a quick visual tour click here.
Please be patient. The download time might take several seconds.
Step 1: Dictation
Doctor dictates on hand held digital recorder, PDA or telephone.
Step 2: Voice files are uploaded to our secure server.
The recorder is placed in a cradle connected to a computer and to the Internet. Files are automatically removed from the recorder and uploaded to our secure servers within seconds. Phone dictations are routed directly to our servers.
Step 3: Jobs are automatically routed to pre-assigned MT pool
Administrators can prioritize, assign or reassign as needed. Doctors and assistants can set STAT jobs for priority routing.
Step 4: MT receives and transcribes job
MT logs in to secure site, transcribes job and releases to QA or to Doctor.
Step 5: Job is automatically uploaded to server and routed back to doctor
Completed job is automatically uploaded and routed to QA or to Doctor. Copies can be automatically forwarded to referring doctors.
Step 6: Job is reviewed and approved by Doctor
The transcription manager can review and edit jobs online. Doctors can edit and electronically sign transcriptions.
Step 7: Job is printed and stored for future reference.
Completed transcriptions are automatically printed on location. Files are archived for future reference.
The entire transcription process is managed from one site that you control. If you have questions, our customer service department is ready to help. Our average service time is less than one hour.
eHealthcare Data
TECHNOLOGY EXPLAINED FOR THE IT PROFESSIONAL
Integration with other software
Integration with EMR's is no problem. Data seamlessly moves between EMR software and transcription software.
Available Interfaces
Standard and non-standard HL7 v2.3 and newer
port-to-port network exchange
Softmed Systems, Inc CharScript (r) v8.2 unstructured
templates MS Word
Meditech HL7 to transcription vendor v2.3 or newer
HMS, GE Logiscian, EPIC and Kaiser Medical Group
XML and web services (WDSL)
Custom ASCII file parsing for patient demographic
data (ADT)
XML standard allows interfacing with virtually all software
Establish a bi-directional gateway on site to convert
data and capture ADT feeds
Patient demographics are captured and posted to
transcriptions on demand by MT
Formatted documents are directly posted to patient
charts within EMR
Relevant Features of IntraScript Medical Transcription Software Service
Role-based security
Account lock after three unsuccessful login attempts.
Source IP address is recorded
Activity-based auditing
Automatic document version control - all versions are
tracked and maintained
128-bit SSL communications
Three Tier Architecture
Web Servers manage user interface
Data Servers store database and have no internet
access
NAS (network attached storage) Servers store voice files
using terabyte arrays. No internet access
Real time replication of files for data availability and
enhanced performance. Real time availability of voice
files
Formal Disaster Recovery Plan
Security and Data Protection
Dell servers are in secure data center with three physical
levels of every 15 minutes
Each server has redundant components
24/7 guarded data center facilities with restricted
access
Redundant Tier 1 Internet providers with UPS and power
generator backup
Cisco PIX firewall security
Minimum Computer Requirements
Microsoft(r)Windows 2000 or later
733 Mhz CPU with 256 MB RAM
1 gigabyte free disk space
Internet connection (high speed preferred)
Microsoft Word(r)
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